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Frequently Asked Questions
1. Where will my ads be displayed?
2. How do I create my advertising account?
3. Can I operate multiple advertising campaigns from my advertising account?
4. Can I view my campaigns formance statistics in real time?
5. Can I credit funds to my advertising account online?
6. In what currency can I operate my account?
7. Can I send funds to be credited to my account?
8. What is the minimum advertising account deposit?
9. Can I advertise my web site to different category audience groups?
10. Can I target my ad campaigns to specific countries or languages?
11. What traffic delivery and time controls do I have over my advertising campaign?
12. How are the ads displayed?
13. Will my advertisement be the only ad displayed on a web page?
14. How long will it take to deliver an advertising campaign?
15. Is InterServe traffic genuine?
16. What is InterServe's refund policy?
17. What if I have to contact you regarding a question that you haven't answered here?
Q1. Where will my ads be displayed?
A. InterServe is an internationall advertising network
currently working with thousands of internet publishers
divided into 20 popular category audience groups. You can target your advertising campaign to any or all of the audience categories defined within the network.

Q2. How do I create my advertising account?
A. Click Here and complete the online application form.

Q3. Can I operate multiple advertising campaigns from my
advertising account?
A. Yes, once you have an advertiser account, you can create
multiple advertising groups and campaigns..

Q4. Can I view my campaigns performance statistics in real time?
A. Yes. All of your campaigns display and click statistics are diaplayed in your account. You can login at any time to view your stats.

Q5. Can I credit funds to my advertising account online?
A. Yes. Secure Online Payments are accepted by Visa, Master Card,
American Express, Discover. We also accept payments from Pay Pal
members using the Pay Pal online webaccept payment system, E-Gold, MoneyBookers.
Online payments are immediately credited to your advertising
account in real time. By using your credit card or pay pal, via
secure RSA encrypted connection, you can also select an
automated recurring billing program for continuos campaign
management.

Q6. In what currency can I operate my account?
A. When you set up your advertising account, you can select
which currency you wish to use. Currently you can choose from
$USD, £UK or €EURO. If you would like to operate your account in another currency, then please contact our support department who will be happy to assit you.

Q7. Can I send funds to be credited to my account?
A. Yes. InterServe.net also accepts account credit payment by
Wire-transfer, Cashiers/Company check or Bankers draft. Please
contact our Support Department for more information, details and
assistance.

Q8. What is the minimum advertising account deposit ?
A. The minimum advertising account deposit is $50, £50 or
€50.

Q9. Can I advertise my web site to different category
audience groups?
A. Yes, you can target each campaign to any of 20 popuplar
category audience groups, as listed below.
General - Untargeted
Adult
Arts & Humanities
Entertainment
Business & Investing
Computers & Internet
Education & Reference
Health & Fitness
Home & Family
Shopping & Services
News & Media
Science & Technology
Society & Culture
Sports
Games
Auto & Transportation
Travel & Holidays
Music & Film
Gambling
Kids

Q10. Can I advertise my website to specific countries or
languages?
A. Yes, you can select which countries and browser languages
your advertisment will be displayed to, for each campaign.

Q11. What traffic delivery and time controls do I have over
my advertising campaign?
A. With each advertising campaign, advertisers can select hourly
and daily traffic delivery limits, and also use our day parting
feature, to start and stop their campaigns at specific times of
the day.

Q12. How are the ads displayed?
A. To view a demonstration, please Click Here
.

Q13. Will my advertisement be the only ad displayed on a web page?
A. No. Publishers can not guarantee that your ad will be the only ad displayed to their
site visitors at any time.

Q14. How long will it take to deliver an advertising
campaign ?
A. InterServe does not guarantee a specific time frame to
deliver the amount of ads you purchase
for any advertising campaign. The time it takes to complete
delivery of any campaign, depends upon many variables including
the amount of traffic currently being sent into the network by
partners and affiliates, the number of advertising campaigns
currently running, and your specific campaign target settings.
We do however guarantee to continue campaign delivery until all
your purchased advertising clicks has been used.

Q15. Is InterServe traffic genuine?
A. Yes. InterServe's software system has an automatic security search
system. We check all traffic sent into the network for the
following parameters:
- cookies: Our software system uses cookies to count unique
advertising displays. Our system doesn't count
advertising displays from users who's browsers do not support or
have disabled cookies.
- IP: Our software system checks the traffic source IP and disables
it if a certain percentage of traffic comes from one source IP,
even if an anonymous proxy servers is used.
- referral pages: Our software system checks the referal pages of each
publisher for availability and suspicous programming.
The software system disables publsihers traffic automaticaly if any
suspicous activity is found and a note is automatically sent to
our administrator, for further investigation.
These and other complex security systems are put into place to ensure that the quality of traffic being offered to advertisers through the network is high quality and will afford our advertisers maximum return on their investment.

Q16. What is InterServe's refund policy?
A. Please only deposit funds to your account
if you wish to use the funds for your advertising campaigns. Any refund is subject to a processing fee of £10 plus bank charges..

Q17. What if I have to contact you regarding a question that
you haven't answered here ?
A. You can contact our Support Department.

If you have any questions, please send email to: advertisersupport@interserve.net and we will respond as quickly as possible.
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